Terms and Conditions

Be Dynamic Digital Marketing Limited will be referred to as Be Dynamic in the following T&C

Any contract/business entered into by Be Dynamic with any other party (will be referred to as the Customer/Client) is subject to the general terms and conditions laid out in this document.  All orders and commissions for services will be taken as an offer by the customer to purchase and will be subject to these terms and conditions.  Orders and commissions will be agreed in writing in the form of email, contract or letter.

Customer’s Obligations

The customer will be required to make available information to facilitate Be Dynamic carrying out the service required- this information will be provided in a timely manner and will not be disclosed to any third parties by Be Dynamic without prior permission from the customer.  Be Dynamic will not be responsible for any delays incurred due to the late provision of required information from the client.

Payment & Pricing Terms

  • SERVICES E.G. GOOGLE ADS SET UP, SEO, SOCIAL MEDIA ADS SET UP: A non-refundable payment of 50% of the total cost of the required service will be payable by the customer on confirmation of their acceptance of the service offered by the Company and prior to work commencement.  The remaining 50% will be due on completion of service (definition of completion of service: completion of service is when the physical work is completed and not when results are seen).
  • MEETINGS: a minimum of 24 hours (Monday – Friday) is required if you need to cancel a consultancy session/meeting or private training course. If you do not turn up to a meeting (are a no-show) that has been arranged and agreed with you via email or calendar meeting acceptance, you forfeit the time and will be billed for the full meeting time or the time will be deducted from the overall project timeline, this is only relevant in cases where all session have been invoiced and paid for in advance.
  • TRAINING WORKSHOPS, SEMINARS/WEBINARS:
    • Payment will be due within 14 days from receipt of the invoice.
    • Short half day/1 day courses: 5 working days notice is required for cancellations. If a training workshop or seminar/webinar is cancelled within 48 hours of the day of delivery 100% payment will be due and 75% due if cancelled within 72 hours of days of delivery and 33% if cancelled within 4-5 days (includes weekends and bank holidays). 5+ days no cancellation fee is charged.
    • Longer Programmes – 2+ modules: 10 working days notice is required for cancellations. If a training workshop or seminar/webinar is cancelled within 96 hours of the day of delivery 100% payment will be due and 75% due if cancelled within 72 hours of days of delivery and 25% if cancelled within 3-10 days. Includes weekends and bank holidays.
  • VAT is to be included on all costs which shall be due at the rate ruling on the date of the VAT invoice.
  • All quotes are valid until the date published in the quotation and upon placing your order you are deemed to have entered into a contract with Be Dynamic and to have accepted our terms and conditions and the rates and fees as set out on the relevant quote and/or invoice.  See the comments above with respect to acceptance.
  • The company reserves the right to charge extra for additional work/services required.  Additional work will be charged at a rate of €100 plus VAT per hour and will include any additional work not outlined in the initial quote.
  • No party shall be liable for any default due to any act of God, telecommunications delays, shortages or outages, war, civil disturbance, malicious damage, strike, lockout, industrial action, fire, flood, drought, extreme weather conditions, compliance with any law or governmental order, rule, regulation direction or other circumstance beyond the reasonable control of either party (“Force Majeure Event”)
  • Optimisation services:  While we will do everything to ensure that your website receives a page one listing in search engines this cannot be guaranteed as it is an ever-changing area. Google changes their algorithm regularly and we make time to ensure that we fully understand how Google works and our success can be seen in our portfolio which can be requested at any time.

Law

The contract between the Company and the Customer of which these Conditions form part shall be governed by the laws of the Republic of Ireland and the parties submit to the non-exclusive jurisdiction of the Irish Courts

Disclaimer – Website Content

Be Dynamic will make every effort to present accurate and reliable information on our website and any social or business networking page/account or blog managed by Be Dynamic but cannot guarantee its accuracy or completeness.

Third-Party Products/Software/Partners

Be Dynamic cannot offer any guarantees or accept liability for any third-party products/services it uses endorses/recommends.   Endorsements/recommendations will be made based on Be Dynamic’s own experience with the service/products/software and cannot accept liability for any issues or breakages that may arise directly or indirectly as a result of using these services/products/packages.

Be Dynamic reserves the right to edit/change these terms and conditions without prior notice.